UK Call Centre Project Management

Filipino call centre agents are world class - but there is a known shortage of experienced project managers in Philippines and Eastern Europe - so we provide the "essential" onshore UK project management of our offshore Filipino call centers - with our very experienced UK project management team.

Knight Hamilton therefore provide - an ideal combination - of good (low cost) call centre agents in Philippines and the necessary onshore UK project management control and delivery of UK clients' call centre projects.

Our very experienced call centre project management team in the UK ensure that call centre projects are delivered on time and on budget with full quality control.

Our UK project management team ensure that all the client call centre project requirements are fully understood by the Filipino call centre teams. We carry out daily liason with Philippines throughout each project including -- regular monitoring, checking and controlling.

Filipino Call Centre Teams

After detailed studies of Filipino call centres including extensive study tours of the Philippines - we have chosen the very best Filipino call centre teams as our partners.

Our Filipino call centre teams have experience in delivering major call center projects on time and on budget with full quality control. Due to their excellent English and similar culture to the UK-- our Philippines team fully understand all the UK client call centre requirements.

Call centres from other countries are also available.