We offer both Outbound and Inbound call centre services.

We have the capacity to adapt by scaling up to any level of inbound and outbound calls. We are able to respond to thousands of calls/month, 24 hours/day, 7 days/week.
We are happy to be paid on performance – for certain contracts.

Outbound Calls

If your sales department:
  • Is running a targeted marketing campaign and needs some temporary support from our professional telemarketing call agents
  • Needs an outbound telemarketing facility to increase sales and obtain leads etc
  • Needs help to make appointments for your sales force
  • Needs large lists of client or prospect details to be cleaned and qualified
  • Needs to send newsletters and brochures
  • Needs a call answering service or personal assistant service

We can obtain new customers at low cost - It's not the number of calls made per hour - but the number of contracts closed on the telephone sales – that is important.
We can find out more about your customers, markets and competitors.

Inbound calls

If your customer service department or help desk:
  • Needs a temporary or permanent overflow for customer service calls
  • Needs help in improving customer service levels and controlling capital expenditure
  • Needs assistance with your IT help desk and software support enquiries
  • Needs help chasing invoices.