Knight Hamilton provide outsourcing services to companies through our partners in Eastern Europe and Asia, by meeting our clients specific business needs on time and on budget.

Our partners are primarily in Romania and the Philipines.

 

 

We deliver a complete range of Business Process Outsourcing services --

 

-- including finance and procurement, shared services, data services, payments processing, human resources and payroll, membership services, settlement and distribution. We also provide niche solutions for  publishers, law firms, insurance agencies, and the real estate industry.

 

 

We will study your business thoroughly, your requirements and objectives and then define the strategy. We define real and perceived constraints. We create a strategy to mitigate risk, overcome obstacles, and align the interest of people in both of our companies. Our custom services provide processes your way, in familiar terms, using your own systems, and set up replicates of your systems offshore. We also look for improvements to your processes.

 

Systems and processes grow organically over time. When outsourcing, it is important to find a partner flexible enough to adopt your corporate culture and your way of doing business.

 

  

Business Process Outsourcing (BPO)

 

BPO is the contracting of specific business tasks to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires, but does not depend upon to maintain its position in the marketplace.

 

BPO is often divided into two categories: back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or technical support.

 

The most common examples of BPO are call centres, human resources, accounting and payroll outsourcing. Offshore Outsourcing in today's world is seen as a strategic management option rather than just a way to cut costs. It assists companies in achieving business objectives through operational excellence and to obtain an edge in the market place.

 

Many companies today have one or more of their services outsourced so that they can focus more on their core competencies. Outsourcing has emerged as a business tool of unique versatility and flexibility and has been assisting companies to view their bottom line and return of investments more clearly.